Privacy Policy

Last updated: June 2026

1. Information We Collect

• Account data: Name, email, phone number, password (hashed)
• Profile data: Bio, portfolio, location, category, social links
• Booking data: Event details, dates, communication with creators
• Payment data: Transaction IDs, amounts (card details handled by payment processor)
• Usage data: Pages visited, features used, device information

2. How We Use Your Data

• To provide and improve our platform services
• To process bookings and payments
• To communicate important updates and notifications
• To prevent fraud and maintain platform security
• To personalize your experience

3. Data Sharing

We do not sell your personal data. We share data only with:

• Payment processors to complete transactions
• Creators/clients you book with (relevant booking details only)
• Service providers who help operate our platform
• Law enforcement when legally required

4. Data Security

We use industry-standard encryption (HTTPS/TLS) and secure authentication (JWT tokens) to protect your data. Passwords are hashed and never stored in plain text.

5. Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

6. Cookies

We use essential cookies for authentication and session management. See our Cookie Policy for full details.

7. Data Retention

We retain account data as long as your account is active. Booking and payment records are retained for legal compliance (minimum 7 years for financial records).

8. Contact

For privacy-related queries: support@bookmyshot.com